Orders & Delivery
We aim to despatch orders received before 2pm on the same day by our appointed courier. Please note that this is not a same-day dispatch guaranteed service and is subject to stock availability.
FREE: Mainland UK delivery for orders over £50 excluding VAT (excludes capital equipment).
£4.95: Mainland UK delivery for all products (excludes capital equipment).
£18.00: Mainland UK guaranteed next day delivery for orders before 12pm (excludes capital equipment).
Capital equipment: Please call us to obtain a special delivery price for capital equipment deliveries within Mainland UK (exclusions apply. POA for Channel Islands, Scottish Highlands, and the Isle of Man)
Bulky items: For delivery of bulky items (including furniture deliveries outside Mainland UK), and bespoke deliveries where two people are required to deliver or install equipment, we will need to request a special price from our courier. Where a special price for delivery is quoted, if the order is cancelled as per your Consumer Rights, these fees become non-refundable.
EU Orders: Orders from the EU (outside Mainland UK & Ireland) will be directed where possible through an appointed distributor. If we cannot serve you through a local distributor, a minimum order value of 600 Euros is applicable. Please contact us for further details.
Refunds: Delivery charges are non-refundable (excluding your right to cancel an order and statutory rights)
Failed deliveries: If our courier attempts two deliveries and your goods are returned to us undelivered, there will be an additional charge for the re-delivery of your goods.
Delivery Terms & Conditions: Follow the link to read our full Terms & Conditions.