Flexitol Cracked Heel Balm
Highly concentrated and medically proven moisturising heel balm which hydrates dry, cracked heels. Shop Flexitol Cracked Heel Balm at Algeos for clinically proven relief from dry, cracked heels. Deeply hydrates and repairs skin for smooth, healthy feet.
Sold: Each
Incl. VAT Exl. VATProduct Description
Flexitol Cracked Heel Balm for Dry, Rough and Cracked Heels
Flexitol Cracked Heel Balm is an intensive heel balm for dry, rough and cracked heels. With 25% urea, it is designed to hydrate thickened skin, reduce moisture loss and support softer, more comfortable heels when used regularly.
This is a practical option for people who want a more targeted product than a standard foot cream, including those managing persistent heel dryness, hard skin and fissured heel edges as part of daily footcare.
Key selling points
- Intensive heel balm with 25% urea for dry, cracked heel skin
- Helps improve hydration in thickened, rough skin
- Supports smoother, more supple heels with regular use
- Suitable for use once or twice daily over a 14-day treatment period
- Visible improvement may be seen from the first few days of use
- Available in 56g and 112g sizes
What it does and how it works
Cracked heels often develop when dry skin loses flexibility and the pressure of standing and walking causes the skin around the heel rim to split. This balm is formulated to tackle that dryness at source.
Its 25% urea content helps increase the water-binding capacity of the outer skin layer, supports hydration and reduces water loss. In practical terms, that means drier heel skin can become softer, less brittle and easier to maintain.
Common problems it may help with
Dry cracked heels
Useful where heel skin feels dry, split, rough or uncomfortable, especially around the outer edge of the heel.
Hard skin build-up
Suitable where thickened heel skin needs regular moisturising support to improve flexibility and comfort.
Ongoing footcare routines
Can fit into home footcare plans for people whose heels repeatedly become dry from daily standing, open-back footwear, ageing skin or seasonal dryness.
Diabetes-aware skin care
Suitable for diabetic patients and may help reduce the risk of diabetic ulceration when used appropriately as part of good footcare and regular monitoring.
Applications and suitability
- For adults with dry, cracked or callused heel skin
- For home footcare and regular self-management of heel dryness
- Suitable for daily use during an intensive treatment period
- Useful for people on their feet for long periods
- Appropriate for patients, consumers and foot health professionals looking for a targeted heel balm rather than a general moisturiser
Who it may not suit
- Those looking for a lighter everyday moisturiser for the whole foot rather than an intensive cracked-heel treatment
- People who need assessment for persistent heel pain, deep fissures, bleeding, infection or non-healing skin changes
- Anyone unsure whether their dry skin is linked to an underlying skin condition or diabetes-related foot risk should seek professional advice

Product specifications
| Product type | Moisturising heel balm |
|---|---|
| Primary use | Hydrating dry, cracked heels |
| Key active moisturising ingredient | 25% urea |
| Pack sizes | 56g and 112g |
| Use frequency | Once or twice daily |
| Treatment period on page | 14 days |
| Suitability note | Suitable for diabetic patients |
| Supply format | Sold individually |
Usage instructions
- Apply the balm to the affected heel areas once or twice daily.
- Continue over a 14-day period as directed on the product page.
- Use consistently to support hydration and skin repair.
- Once heels have improved, move to a maintenance moisturising routine to help keep skin soft and rehydrated.
Practical tip: Daily maintenance matters. For many people, cracked heels improve best when intensive treatment is followed by an ongoing moisturising routine rather than stopping as soon as the skin looks better.
Benefits
Targets thick, dry heel skin
The concentrated formula is intended for heels that need more than a standard foot cream.
Supports skin flexibility
Better-hydrated skin is generally less brittle and better able to cope with daily pressure and friction.
Simple routine
Once or twice daily application makes it easy to build into morning and evening footcare.
Useful in preventative care
Regular moisturising can help reduce the cycle of dryness, hard skin build-up and recurring cracking.
Contraindications & warnings
- Use as directed on dry, cracked heel skin.
- If heel skin is severely split, painful, bleeding, infected or not improving, seek advice from a podiatrist, pharmacist or GP.
- People with diabetes should continue regular foot checks and seek prompt clinical advice for any new skin breakdown, colour change, swelling or loss of sensation.
- For persistent or recurrent fissures, ongoing professional assessment may be more appropriate than self-care alone.
Flexitol Case Study

Patient Profile
Fifty-nine-year-old male with Type 2 diabetes and associated peripheral neuropathy, well-known to the podiatry service and with a history of diabetic foot ulceration. Previous amputation of toe on left foot, following a diabetic foot infected ulcer, now fully healed and resolved.
Methods
Photographs were taken at clinic on Day 1 of left and right heels. Callus was observed on both heels; the left was worse due to several weeks of dressing after the toe amputation.
The patient was placed on a two-week regimen of daily application of Flexitol® 25% Urea Heel Balm. Patient was able to self-care – reach and check his own feet, and apply the emollient himself.

Results
On Day 14 the patient returned and reported that he had used Flexitol 25% Urea Heel Balm daily. He presented with significant improvement in both heels (compare Day 1 with Day 14 photographs). The patient was pleased with the results.
The patient was advised to maintain his improvement by using Flexitol 10% Urea Cream daily on his right heel. For his left heel he was recommended to continue using 25% Urea Heel Balm for a further 2 weeks before moving to the maintenance 10% Urea Cream (due to the severity of the callus at initial presentation).
The patient understood that daily maintenance was key in preventing relapse to callused heels. The visible results achieved in 2 weeks left him very motivated to continue the same routine.
FAQs
What is Flexitol Cracked Heel Balm used for?
It is used to moisturise dry, cracked heels and support improvement in rough, thickened heel skin. It is a targeted heel treatment rather than a general-purpose light moisturiser.
How does 25% urea help cracked heels?
Urea helps the outer layer of skin hold onto water more effectively and reduces moisture loss. This can help very dry heel skin become softer, more flexible and easier to manage.
How often should it be applied?
The on-page directions advise applying it once or twice daily over a 14-day period. Regular, consistent use is important if you want the skin condition to improve rather than just feel temporarily softer.
How quickly can results be seen?
The product page states that it starts to work immediately and that visible results may be seen after the first three days of use. Actual improvement will vary depending on how dry or cracked the heels are at the start.
Is it suitable for people with diabetes?
Yes, the product page states that it is suitable for diabetic patients. Because diabetes can increase the risk linked to heel fissures, it is still important to monitor the skin closely and seek professional advice if there are signs of breakdown or infection.
Can it be used every day?
Yes, it is designed for regular daily application during the treatment period. Once the heels improve, a maintenance moisturising routine may help prevent the dryness from returning.
Is this the same as a normal foot cream?
No, this is a more intensive heel balm aimed specifically at dry and cracked heels. It is better suited to stubborn heel dryness than a lighter maintenance cream used for general foot moisturising.
Who would typically use this product?
It may suit consumers managing dry cracked heels at home, as well as podiatrists and other clinicians supporting routine footcare. It is particularly relevant where heel dryness, hard skin and fissures are a repeated problem.
References
Product Summary
Flexitol Cracked Heel Balm is an intensive 25% urea heel balm for dry, rough and cracked heels. It helps improve hydration in thickened heel skin, supports softer and more comfortable heels, and is suitable for once or twice daily use over a 14-day treatment period. It is suitable for diabetic patients and can be a useful option where standard foot creams are not enough for persistent heel dryness.










Sold: Each
Incl. VAT Exl. VAT