Dear Customer, You may be aware that we are unable to answer calls at present. This will affect us between 2pm and 3pm today. We're very sorry for any inconvenience caused.
We'd love to hear from you after 3pm, if you can call us back. Alternatively, you can place your order online or contact us by email at [email protected] and we'll aim to reply within 24hours.

Thank you for your patience.


COVID-19 Customer Update


Update: 23 March 2020
 
Despite COVID-19, Team Algeos have come together to combat the challenges we face by embracing home working and shift patterns. This helps us to balance the health and safety of our teams and support our customers.
 
Tell us how we can help you?
 
Our teams are ready and waiting for your call to process your orders and answer any queries you may have.
 
Call us on 0151 448 1228 or email [email protected]
 

 

Update: 19 March 2020
 
The Algeos team are doing their best to maintain next day delivery, however, due to the ever changing situation and the impact the coronavirus pandemic is having, we cannot guarantee next day delivery. If your order doesn't arrive next day as planned it should be with you the day after. Please rest assured your order is on it's way.
 
Algeos remains open for business as usual. We are closely following guidance from PHE, UK Government and the NHS and will keep you informed of any new information from Algeos as appropriate.
 

 

Update: 17 March 2020
 
In these worrying times, as coronavirus dominates the world news, our thoughts are with all who have been affected by the pandemic, and we understand many of you are concerned and so I wanted to share with you the measures we are taking in response to the outbreak.
 
Our number one priority is the health and wellbeing of our employees, customers and partners.
 
We are following guidance from Public Health England (PHE), UK Government, the NHS and other reliable sources.  We are also having daily meetings to monitor the situation and prepare for possible scenarios over the coming weeks. 
 
We are confident in the ability to maintain supply of our products and services to you in these challenging times and I wanted to share with you the steps we are taking to protect our customers, partners and employees.
 
  • Team Algeos are following guidance best practices like frequent hand washing, social distancing and staying home if feeling unwell.
  • We have restricted all travel outside of the UK and are monitoring external visitors allowed on site.
  • We are arranging virtual meetings and conference calls instead of in person.
  • Preparing teams to enable home working where possible and actioning our plans for teams on-site which includes shift patterns in operations to minimise the risk to our supply chain.
  • Have anticipated stock requirements and are doing our utmost to ensure supply to our customers.
  • The business continues to operate our usual hours for customer service and despatch. This will be reviewed on a daily basis.
 
We will be following developments with intense scrutiny and will communicate any significant changes as they happen.
 
Please take care of yourselves and each other.
 
Regards
 
 
Jackie Fisher
CEO