Dear Customer, You may be aware that we are unable to answer calls at present. This will affect us between 2pm and 3pm today. We're very sorry for any inconvenience caused.
We'd love to hear from you after 3pm, if you can call us back. Alternatively, you can place your order online or contact us by email at [email protected] and we'll aim to reply within 24hours.

Thank you for your patience.


Company News

COVID-19 Customer Update


Update: 8th July 2020
 
Update from Algeos CEO,
 

I would like to take this opportunity to thank all our loyal customers who have supported us with their continued custom and our fantastic team who have worked so hard to keep Algeos open throughout this period.

The last few months have been challenging for us all professionally and personally. We could not have continued without the amazing show of teamwork and loyalty from customers and colleagues. I am proud of how Team Algeos have come together and learnt new skills in order to ensure we continue to supply our customers to the best of our ability.

Everybody has adapted so quickly and effectively to the changes, wearing many different hats to support our customers through these difficult times. I have personally been helping in the warehouse and taking customer calls. The highlight has been speaking to customers personally and hearing how they are overcoming their challenges and the positive feedback and comments on my team and how they have responded to the difficult situation.

Hopefully, the situation will improve as lockdown eases and we move towards some form of normality. In the meantime, I hope you, your family, and your colleagues remain safe and well.

Jackie Fisher CEO

 
 
Update: 23 March 2020
 
Despite COVID-19, Team Algeos have come together to combat the challenges we face by embracing home working and shift patterns. This helps us to balance the health and safety of our teams and support our customers.
 
Tell us how we can help you?
 
Our teams are ready and waiting for your call to process your orders and answer any queries you may have.
 
Call us on 0151 448 1228 or email [email protected]
 

 

Update: 19 March 2020
 
The Algeos team are doing their best to maintain next day delivery, however, due to the ever changing situation and the impact the coronavirus pandemic is having, we cannot guarantee next day delivery. If your order doesn't arrive next day as planned it should be with you the day after. Please rest assured your order is on it's way.
 
Algeos remains open for business as usual. We are closely following guidance from PHE, UK Government and the NHS and will keep you informed of any new information from Algeos as appropriate.
 

 

Update: 17 March 2020
 
In these worrying times, as coronavirus dominates the world news, our thoughts are with all who have been affected by the pandemic, and we understand many of you are concerned and so I wanted to share with you the measures we are taking in response to the outbreak.
 
Our number one priority is the health and wellbeing of our employees, customers and partners.
 
We are following guidance from Public Health England (PHE), UK Government, the NHS and other reliable sources.  We are also having daily meetings to monitor the situation and prepare for possible scenarios over the coming weeks. 
 
We are confident in the ability to maintain supply of our products and services to you in these challenging times and I wanted to share with you the steps we are taking to protect our customers, partners and employees.
 
  • Team Algeos are following guidance best practices like frequent hand washing, social distancing and staying home if feeling unwell.
  • We have restricted all travel outside of the UK and are monitoring external visitors allowed on site.
  • We are arranging virtual meetings and conference calls instead of in person.
  • Preparing teams to enable home working where possible and actioning our plans for teams on-site which includes shift patterns in operations to minimise the risk to our supply chain.
  • Have anticipated stock requirements and are doing our utmost to ensure supply to our customers.
  • The business continues to operate our usual hours for customer service and despatch. This will be reviewed on a daily basis.
 
We will be following developments with intense scrutiny and will communicate any significant changes as they happen.
 
Please take care of yourselves and each other.
 
Regards
 
 
Jackie Fisher
CEO